What is Tiqets and Why Use It?
Tiqets is a leading online ticketing platform that connects travelers with museums, tours, theme parks, historic sites, and other attractions around the world.
Founded in 2014 in the Netherlands, Tiqets’ mission is to “make culture more accessible” by streamlining how you discover and purchase tickets to experiences globally.
The platform has partnered with over 3,000 venues worldwide – from iconic landmarks to hidden gems – offering instant digital ticket delivery and often skip-the-line entry right from your smartphone.
Tiqets has earned a strong reputation (rated 4.5/5 on Trustpilot from tens of thousands of reviews) for its convenience and reliability. In short, Tiqets is a one-stop shop for travel enthusiasts to find, book, and access attractions easily, without the hassle of printouts or long queues.
Key benefits of Tiqets: Tiqets stands out for its user-friendly app and website, offering features like mobile tickets (no printing required), secure multi-currency payments, and trusted user reviews on attractions.
Many tickets come with exclusive perks such as skip-the-line access, special combination deals, or flexible cancellation options. The platform focuses purely on attractions and experiences (not flights or hotels), which means it’s specialized for sightseeing – you can browse everything from world-famous museums to local tours in one place.
Whether you’re planning ahead or already traveling, Tiqets lets you search, book, and get your tickets instantly – often at competitive prices comparable to (or sometimes better than) buying directly.
All these features make Tiqets an excellent tool for both first-time tourists and seasoned travelers looking to optimize their adventures.
Searching for Attractions on Tiqets
Searching for experiences on Tiqets is simple and intuitive. You can start by entering a destination city or attraction name in the search bar on Tiqets’ website or app.
The platform will then display available attractions for that location, along with quick filters and categories to help you narrow down your options. For example, if you search Paris, Tiqets might show a Top 10 Attractions list (e.g. Louvre, Eiffel Tower, etc.), recommended experiences, and even “hand-picked combinations” (bundle deals for multiple sites).
You’ll also see sections like “Attractions by Specific Interest,” which group experiences by theme – such as art museums, family-friendly activities, or city tours.
Use filters to refine your search:
Tiqets provides various filters to customize results based on your interests. You can filter by categories or themes like “Experiences for art lovers,” “Tours for history buffs,” “Theme park tickets,” and more.
These filters let you quickly drill down to the type of attraction you want, whether it’s a museum, a food tour, an adventure park, or a cultural event. Additionally, Tiqets often highlights popular and highly rated options first.
In fact, the default sorting of search results takes into account factors like real-time ticket availability, a venue’s popularity, and Tiqets’ own partnerships – so you’re likely to see well-liked experiences at the top.
Comparing attractions at a glance:
On the search results page, each attraction listing shows key details such as a star rating (based on customer reviews), a brief description, and the starting price. Many listings also indicate special features – for instance, a “Skip-the-line” badge or a note like “Free cancellation available” if applicable.
By reading these snippets and user ratings, you can compare attractions quickly without clicking into every single one. I
f you’re using the Tiqets app, recent updates have made comparison even easier: the app now provides a curated list of similar attractions so you can view related experiences side by side and choose the best option more efficiently.
This is especially handy in popular destinations where multiple attractions or tours might seem similar – Tiqets helps surface the differences (in inclusions, reviews, etc.) so you can make an informed decision.
Filtering Options and Finding the Perfect Experience
While Tiqets’ search is straightforward, leveraging the filtering tools will save you time, especially in cities with many offerings. After searching a destination or category, look for filter menus or tabs that let you sort or narrow results.
Common ways to filter include by date and time availability, by attraction type, and by interest themes as mentioned above.
For example, in a city like Paris, Tiqets might let you filter attractions into groups such as Top Sights, Museums, Tours, Family Attractions, etc., or by interests like art, history, food, adventure, and so on.
These curated filters (e.g. “Attractions for City Explorers” or “Entertainment Enthusiasts”) are useful for discovering experiences you might not have considered, tailored to your travel style.
Keep in mind that Tiqets’ filtering system is helpful but not overly granular. It’s designed to highlight broad categories and popular picks rather than allow super-specific criteria.
In independent reviews, users have noted that Tiqets’ filters aren’t as powerful as some competitors – it works best if you have a general idea of what you want to do.
For instance, you can easily find “museums in Rome” or “family-friendly attractions in New York,” but you might not be able to filter by very detailed attributes (like “indoor vs outdoor” or “wheelchair accessible”) as you would on some other platforms.
If you need something specific, you may have to do a quick manual scan of the attraction descriptions.
Tips for comparing and choosing attractions:
- Read the reviews and ratings: Tiqets incorporates a user review system on its platform. Before booking, click on an attraction to read authentic reviews from other travelers and see ratings for the experience. This can give insight into whether an attraction lives up to the hype, how crowded it might be, or if a guided tour is worth it. Learning from others’ experiences is invaluable, especially for first-time visits.
- Check the highlights and fine print: Each Tiqets attraction page provides a detailed overview including what the ticket includes (e.g. audio guide, guided tour, access to specific exhibits), opening hours, location info, and any important instructions. Tiqets excels at consolidating all the key information (directions, entry instructions, etc.) in one place. Scanning this info will help you compare value: for example, one museum ticket might include a multimedia guide and free cancellation, whereas another is a basic entry only – knowing this helps you choose what’s best for you.
- Look out for combo deals: Tiqets often features “Hand-picked Combinations” or bundle tickets that cover multiple attractions at a discounted rate. If you plan to visit several sites in one area (e.g. multiple Paris monuments, or a museum + a canal cruise in Amsterdam), see if Tiqets offers a combined ticket. These can save you money and time by booking everything in one go, and they’re a great hack for repeat travelers revisiting a city with new things to see.
Don’t be afraid to explore the categories and recommendations – you might discover an attraction you hadn’t heard of that becomes the highlight of your trip!
How to Purchase on Tiqets
Once you’ve found an attraction or experience you want, the booking process on Tiqets is straightforward. Here’s a step-by-step guide:
- Select your tickets: Click on the attraction to open its page. You’ll usually see options for dates and ticket types. Choose your desired date and time slot (if applicable) for the visit. Some attractions have open-date tickets, but many popular ones require you to pick a specific timeslot. Next, select the number of tickets (adult, child, etc.) and any specific ticket options. Tiqets often offers variants like standard entry vs. “fast track” (skip-the-line) entry, or general admission vs. guided tour – you can compare what's included in each option before adding to cart. If the attraction offers a free cancellation add-on or other add-ons (like an audio guide), this is the stage where you can opt for those by checking a box or selecting that ticket type.
- Proceed to checkout: After selecting your tickets, hit the “Book Now” or “Checkout” button. Tiqets will prompt for the booking details. If you have an account, you can log in to pre-fill your information; if not, you can simply provide the required details (name and email for ticket delivery, and sometimes the names of guests for tours). Note: You do not need to create a Tiqets account to make a purchase, but having one can be helpful to store all your tickets in one place. We recommend first-time users create a free account so you can easily access your bookings later in the app or website.
- Payment: Tiqets supports a wide range of payment methods and currencies. You can pay with major credit/debit cards and often options like PayPal, Apple Pay, or other local payment systems, depending on your country. The platform displays the total price inclusive of taxes and fees before you confirm payment. (Be aware that Tiqets may charge a small service fee per ticket – this is usually rolled into the price you see. For large groups buying many tickets, those fees can add up, so it’s something to keep in mind when comparing costs). Payments on Tiqets are secured, and you can often choose to pay in your preferred currency to avoid foreign transaction fees.
- Instant confirmation: One of the biggest perks of Tiqets is the immediacy. In most cases, once your payment is completed, your tickets are confirmed instantly. Tiqets will display a confirmation screen and send you an email with the ticket vouchers (PDF tickets or QR codes) within minutes. According to Tiqets, 95% of bookings are issued within 15 minutes or less, and indeed for the vast majority of attractions you’ll receive the tickets right away (occasionally a slight delay can occur for very last-minute or off-hour bookings, but it’s rare). You’ll also get a booking reference number and receipt by email.
- Accessing your tickets: The confirmation email contains your e-tickets as an attachment or links. If you have the Tiqets mobile app and were logged in, the tickets will also appear under “My Tickets” or the wallet section of the app immediately. We’ll talk more about mobile tickets in the next section, but rest assured, there’s no need to print anything in most cases. Your smartphone or device is your ticket. Tiqets’ digital delivery means you can literally book an attraction in line on the same day and use the ticket on your phone a minute later – perfect for spontaneous plans.
Throughout the booking process, Tiqets aims to make it user-friendly. The interface highlights key info (date, time, quantity, price) clearly at each step, and there’s usually a progress indicator so you know how close you are to completion.
Should anything be unclear, there are “Help” or FAQ links readily available, and you can even pop open the live chat support if you have a pressing question while booking.
For first-timers, the process is generally hassle-free; if you’ve ever booked a movie or concert ticket online, this is quite similar – but with the added advantage that you’ll receive a fully valid attraction ticket, not just a reservation.
Using the Tiqets Mobile App for Tickets
Tiqets prides itself on being a mobile-first platform. The Tiqets app, available for free on iOS and Android, is an invaluable companion for travelers.
In fact, Tiqets was designed with the idea that you should be able to arrange cultural experiences on the go – “without leaving the app,” as they say. Here’s what you need to know about the app and its functionality:
Easy discovery and booking:
The Tiqets app allows you to do everything you can on the website, and more. You can browse attractions, read venue reviews, and purchase paperless tickets all within the app.
The interface is optimized for mobile, meaning it’s simple to search by your current location or upcoming destination.
The app even uses your device’s GPS to suggest nearby attractions and museums, which is great for spontaneous sightseeing – for example, if you arrive in a new city, open the app to see what’s around you that can be booked last-minute. This location-based discovery is a fun feature for adventurous travelers.
Digital ticket wallet:
When you book through the app (or even on the website with the same account), your tickets are stored in the app’s “Ticket Wallet.” This wallet holds all your bookings with QR codes/barcodes ready to scan at the venue entrance.
No more sifting through emails – even offline or in areas with no internet, you’ll have access to your tickets. In fact, the Tiqets app stores tickets offline, so even if you don’t have mobile data while traveling, you can open your ticket QR code from the app at the door.
This offline capability is a huge plus; just ensure you’ve downloaded your ticket in the app beforehand (which happens automatically when it’s delivered).
Skip-the-line and other perks:
The app highlights which of your tickets include special perks. Many Tiqets offerings are “skip-the-line” tickets, meaning you bypass the ticket purchase queue at the venue.
The app will indicate this on the ticket. Just show the QR code on your phone at the special entrance, and you’re in – no need to wait in long lines for many popular sites.
Do note, however, that skip-the-line generally skips the ticketing line; security checks, if any, still apply. So you might still have a short wait for security at some attractions, but you’ll save considerable time not having to buy a ticket on-site.
User-friendly features:
Tiqets’ app developers constantly update it with improvements. For example, a recent update added curated lists of similar products to help you find experiences faster and compare on mobile.
The app also provides insider tips and inspiration – there’s a section with city guides and travel tips (often linking to Tiqets blog content for the destination you’re in).
You might find suggestions like “Top 5 in New York this week” or “Hidden gems in London” that inspire you to try something new. All of this is integrated to make trip planning fun and convenient.
Another benefit: exclusive app-only deals. Occasionally, Tiqets offers promo codes or discounts that are only available in the app or to users who have the app installed.
They also sometimes run app-only notifications for flash sales. For example, by downloading the app, you might enjoy an app user perk such as a small discount on your first in-app booking or priority access to a new attraction’s tickets. It’s worth having the app for these perks alone, especially if you’re a frequent traveler.
Pro tip:
Even if you booked your tickets on the desktop site, you can still use the app to access them. Just sign in with the same Tiqets account, and your bookings will sync to the app wallet.
This way, you have all tickets handy on your phone. And if you’re traveling with someone, you can easily share tickets – either by forwarding the email vouchers or having one person pull up all QR codes in the app for the group when entering.
Overall, the Tiqets mobile app is an expert traveler’s friend. It keeps everything organized and accessible, reduces paper waste, and works reliably even offline.
With over 5 million downloads globally, it’s clear that many travelers trust the app to enhance their sightseeing experience. We recommend all users to install it before their trip, so you can plan on the go and store tickets with confidence.
How Tiqets Tickets Work at Attractions
So you’ve booked your tickets – now what happens when you actually arrive at the attraction? One of the biggest advantages of Tiqets is the streamlined entry process.
All Tiqets tickets are delivered as electronic tickets (usually with a QR code or barcode) that are valid for direct admission at the venue.
Here’s how to use them on site:
No printouts needed:
With Tiqets, you can simply show your ticket on your smartphone at the entrance of the attraction. The QR code or barcode on your screen will be scanned by the staff or turnstile.
This means you don’t have to worry about finding a printer or carrying extra paper. For example, if you booked the Milan Duomo, just open the Tiqets app or the PDF in your email at the cathedral entrance – the staff will scan it and let you through, just like a normal ticket. It’s as easy as that — “show tickets on your smartphone at the venue and you’re in!”.
Skip-the-line entry:
If your Tiqets ticket included skip-the-line access (often called “fast track” or similar), look for signage when you arrive. Typically, venues have a dedicated entrance or queue for holders of pre-booked online tickets.
Bypass the on-site ticket purchase line and head straight to the entry or security line. For instance, a Tiqets Skip-the-Line ticket for the Louvre will allow you to use the reserved entrance for ticket holders, saving you potentially hours in peak season. Remember, skip-the-line means you’ve already paid for your ticket and reserved a time, so you usually join a much shorter line.
Just verify on your ticket or confirmation where to go – Tiqets often provides instructions like “Show this ticket at the Group Entrance” or “Use Gate C for fast-track entry.” Following those directions will ensure a smooth entry.
Guided tours or special instructions:
If you booked a guided tour or an experience that involves meeting a guide (for example, a guided Colosseum tour via Tiqets), your ticket or confirmation email will include the meeting point details.
It might instruct you to “meet the Tiqets representative at X location 15 minutes before” or have a specific voucher to exchange for a physical ticket (this is rare, but some guided tours do a headcount and give you a badge or physical ticket on-site).
Always read the “Know before you go” or instruction section on your Tiqets ticket email – this is where any special entry procedure will be noted.
The vast majority of Tiqets offerings are direct-entry with your e-ticket, but in a few cases (especially some third-party guided tours) you might need to check in at a booth. The instructions will clarify it, so be sure to double-check the entry guidance on your ticket.
Have ID (and other documents) if needed:
Generally, adult tickets won’t require ID checks, but if you booked any reduced tickets (child, student, senior), the venue might ask for proof of age or a student ID.
Also, some attractions require ID for security (e.g. when picking up an audio guide rental). Tiqets’ confirmation usually mentions if ID is required. It’s a good practice to carry a photo ID when visiting major attractions, just in case.
Using mobile tickets offline:
As noted, if you added your tickets to the Tiqets app, they’ll be available offline. We still suggest downloading tickets or screenshots ahead of time.
For extra safety, you could screenshot the QR code on your phone so that even if the app had an issue or connectivity glitch at the last second, you have the code ready in your photos.
This is a personal tip for any e-ticket: technology is great, but a backup never hurts, especially when entering a busy site.
At the venue:
When it’s your turn at the entrance, simply hold up your phone for the attendant to scan. Increase your screen brightness for easier scanning, and have all tickets ready if you have multiple people on one device.
Once scanned, you’ll be allowed entry just like any other ticket-holder. In our experience, this process is very quick – usually just a beep of a scanner.
Venues that partner with Tiqets are used to accepting mobile tickets, so it’s a routine they know well. In fact, Tiqets provides a special scanning app to its venue partners to verify tickets swiftly.
One thing to note: timing. If your ticket is for a specific timeslot (say 10:00 AM entry), make sure to arrive on time or a bit early. Some attractions are strict about entry times for crowd control.
Tiqets tickets will usually state something like “Valid only on the date and time selected.” Venues might accommodate you if you’re a few minutes late, but it’s not guaranteed, and refunds might not be possible if you miss your slot. So treat a Tiqets booking like you would a movie ticket – be there on schedule.
If you run into any trouble at the venue (for example, if an unexpected closure occurs or there’s any confusion with the ticket), you can immediately contact Tiqets customer support for assistance (more on that soon).
However, such issues are rare; generally, entry with Tiqets tickets is seamless and hassle-free, allowing you to focus on enjoying the attraction rather than dealing with paperwork or long waits.
Cancellation and Refund Policies
Travel plans can change, and Tiqets provides options to cancel or refund tickets in many cases – but it’s important to understand the conditions upfront. Unlike some hotel bookings, attraction tickets often have stricter rules.
By default, many Tiqets tickets are non-refundable unless an attraction is closed or an event is canceled. However, Tiqets offers a couple of ways to get flexibility:
Free cancellation option:
When booking, check if the attraction offers “Free cancellation” or a flexible ticket add-on. Tiqets sometimes allows you to purchase a free cancellation add-on for a small extra fee during the ticket selection process.
If you select and purchase this add-on, it grants you the right to cancel your booking up until a certain deadline (often up to 23:59 the day before your scheduled visit) for a full refund.
For example, if you added the free cancellation option and your plans change, you could cancel on the Tiqets app by the night before and get your money back.
The exact cutoff time will be stated when you buy the option (commonly “cancel until 11:59 PM the day prior”). This provides great peace of mind if you’re unsure about your schedule.
Standard venue policy:
If no free cancellation option was available or you chose not to add it, then the ticket usually falls under the venue’s standard cancellation policy. Many attractions have a strict no-refund policy on advance tickets (especially for popular museums or time-specific tours).
Tiqets will display the refund/cancellation terms on the ticket page before purchase – make sure to note if it says “Non-refundable” or “Free cancellation up to X hours” etc.
According to Tiqets, “the applicable possibilities relating to cancellations are communicated by the Supplier via the product description… If the free cancellation option was not available or not selected, tickets cannot be refunded once the cancellation deadline has passed.”. In simple terms: no add-on + no flexible policy listed = assume it’s final sale.
How to cancel:
If you are eligible to cancel (either you bought the flexible ticket, or the ticket itself allows cancellation), Tiqets makes it easy to do so. You can cancel via the app – go to your ticket in the wallet and look for a “Cancel booking” or “Request refund” button.
Or, use the “Manage Booking” link in your confirmation email to cancel online. Both methods will process your cancellation, and you should receive a confirmation of the refund request.
The refund will typically go back to your original payment method and can take a few days to process depending on banks. If you have any issues (say, the app isn’t showing the cancel button when it should), you can contact Tiqets support to assist with the cancellation as long as you are within the allowed timeframe.
After the deadline / No cancellation:
If your ticket was non-refundable and you didn’t purchase a flexible option, unfortunately Tiqets cannot usually grant a refund if you simply change your mind or can’t attend.
However, if there’s a serious reason (like illness or a travel disruption), it might be worth reaching out to customer service anyway – on rare occasions, some venues might show leniency or allow rescheduling, but it’s not guaranteed.
Officially, though, once the cancellation deadline has passed, tickets are not refundable. For this reason, consider your needs carefully at booking time: if your trip is in flux, it may be worth selecting tickets that have free cancellation, even if they cost a bit more or require an add-on.
Venue closures or force majeure:
If the attraction itself cancels (for example, a sudden museum closure, weather event, strike, etc.), Tiqets will work to notify you and refund or rebook as possible.
Their terms note that if a supplier (the venue) cannot honor the ticket due to such events, you will be refunded in full. So if something is canceled by the provider, you’re protected.
Always keep an eye on your email before the visit date for any communication from Tiqets in case of changes.
Tiqets does provide flexibility if you plan ahead for it. For maximum peace of mind, choose tickets with a cancellation option when available (many tickets on Tiqets now advertise “free cancellation up to 24 or 72 hours” etc., especially in the post-2020 travel climate where flexibility is important).
And if you do have the free cancellation, don’t forget to actually cancel before the deadline – cancellations cannot be done last-minute on the day of the event. When used correctly, the Tiqets refund policy is straightforward: eligible refunds are processed through the same platform, without having to negotiate with the venue yourself.
And if you ever have questions about whether you can get a refund, Tiqets’ support team is just a chat away to clarify.
Customer Support
Tiqets provides robust customer support to help users at every step – before, during, or after your booking. This is crucial in the travel industry, and Tiqets has invested in making support accessible and multilingual. Here’s what you can expect:
24/7 availability:
Tiqets offers round-the-clock customer service, 7 days a week. That means no matter your time zone or if it’s a weekend, you should be able to reach someone. English support is available 24/7, and support in other major languages is available during local business hours.
Currently, Tiqets can assist in a total of about 11 languages, including Spanish, French, Dutch, Italian, German, Portuguese, and more, though not every language is 24/7.
For most travelers, the assurance of 24/7 English-speaking support is a huge relief – if you’re standing outside a venue with an issue, you can get help immediately regardless of the time.
Support channels:
You have multiple ways to contact Tiqets. The fastest is often the live chat on their website or in the app. Tiqets’ help center has a chat widget that connects you to an agent for instant messaging.
Another convenient method is WhatsApp support – Tiqets provides a WhatsApp number or link (accessible via their Help Center) so you can chat through WhatsApp, which is handy when traveling without having to use international phone calls.
Of course, you can also reach them via email (customerservice@tiqets.com or through a contact form) if your inquiry is less urgent. Many users start with chat for urgent matters and use email for things like refund requests or detailed questions.
Help Center and FAQs:
Before contacting support, it’s worth checking Tiqets’ online Help Center. They have an extensive FAQ section covering common questions – e.g. “I haven’t received my ticket email,” “How do I change my booking,” “The venue is closed, what now,” etc. Often, you might find instant answers there.
But if not, the help center page conveniently shows the chat and contact options. Tiqets’ customer service team is indeed advertised as available 24/7 via chat, email, and WhatsApp, which is a strong feature compared to many other booking sites that might only offer email support or limited hours.
What to expect from support:
Tiqets support can assist with things like: not receiving your tickets (they can re-send or help you access them), needing to modify a booking (date changes are at the venue’s discretion, but support can inquire if possible), issues at the venue (if, say, the QR code isn’t scanning or the venue says they can’t find your booking, Tiqets can intervene by contacting their partner liaison), and cancellation/refund requests (they’ll guide you through it or handle it if it requires manual processing).
They can also answer general queries – for example, if you’re unsure how an e-ticket works or have accessibility questions, they can help clarify.
Response and quality:
By most accounts, Tiqets support is helpful and tries to resolve issues quickly. The company being a middleman means sometimes they have to contact the venue for answers, but they do so on your behalf.
Some user reviews mentioned delays in reaching support during very peak periods, but overall having 24/7 chat is a significant advantage. The multi-language aspect is also worth noting – if you’re more comfortable in another language, Tiqets likely has agents that can assist (during certain hours) in Spanish, French, Italian, etc..
This can make a big difference for travelers who prefer support in their native language.
Real-world tip:
Save the Tiqets support contacts (like the WhatsApp number or the help center link) before your trip. If something goes wrong on the day – say you can’t find the meeting point, or you’re running late and wonder if you can still enter – you can quickly message them.
They’ve been known to help smooth things out, for example contacting a tour guide to wait a few extra minutes if you’re en route. That kind of real-time support can rescue a travel experience.
And of course, in worst-case scenarios like a venue unexpectedly refusing your ticket (extremely rare if you followed instructions), Tiqets can refund you and deal with the venue later. Knowing that Tiqets “has your back” with customer service allows you to book with confidence.
Tiqets provides strong customer support infrastructure for users. You have 24/7 live help, assistance in multiple languages, and responsive channels (chat/WhatsApp) that are ideal for travelers who may not want to make phone calls.
This level of support is a unique benefit that Tiqets highlights and is definitely something first-time users should take comfort in. Always reach out if you have any issues – they’re there to help make your experience as smooth as possible.
Deals, Discounts, and Referral Programs
Everyone loves to save money on travel. Tiqets offers several ways to snag a discount or deal, though it does not currently have a traditional loyalty points program or a refer-a-friend scheme for regular customers. Here’s how you can maximize savings:
Seasonal promotions:
Tiqets frequently runs seasonal sales and special promotions. These might coincide with holiday periods, Black Friday, summer travel season, etc. You’ll often see banners on the Tiqets site or app advertising a percentage off certain destinations or attractions.
Discounted prices are usually highlighted in red next to the standard price on the attraction listing. For example, an attraction that normally costs $50 might show a slashed price of $40 in red during a sale – meaning you’re getting that deal automatically.
Keep an eye out for labels like “Exclusive deal” or “Limited time discount” on listings. Early-bird discounts are also common (e.g. book a few weeks in advance for a lower price). These promotions are a great perk, especially for repeat travelers who can time their bookings.
Promo codes and coupons:
Tiqets sometimes distributes promo codes that you can apply at checkout for a discount. These codes might be found through Tiqets’ newsletter, on their social media, or via partners (for instance, travel blogs or Groupon posting special codes).
A quick online search can often yield a 5-10% off code if one is active. For example, Tiqets has worked with Groupon to offer exclusive voucher codes to Groupon users, and other coupon sites often list current Tiqets codes.
When you go to pay on Tiqets, look for a “promo code” field and enter the code to see the discount applied. It’s an easy way to save a few dollars on each booking.
Pro tip: there are also cashback websites like Rakuten or travel reward sites that sometimes give a small percentage back for Tiqets purchases – it might be worth checking if you use those services.
Student discount:
If you’re a student, you’re in luck – Tiqets has a partnership with Student Beans that offers an 8% discount for students on Tiqets bookings.
To use it, you typically need to verify your student status via Student Beans (a platform for student deals) and you’ll receive a promo code or have it applied through their portal.
This is a nice chunk of savings, especially for budget-conscious student travelers. Additionally, sometimes these student discounts can stack with other promotions (depending on terms), yielding even more savings.
Newsletter and first-time offers:
Subscribing to Tiqets’ newsletter is highly recommended if you plan to use the service frequently. Newsletter subscribers often get exclusive offers not available to the public, such as an extra 5% off code, or early announcements of upcoming sales.
Tiqets may send welcome discounts or referral perks via email as well. While Tiqets doesn’t have a classic “referral program” where you get credit for inviting friends (as of this writing), being on their mailing list ensures you don’t miss any promotions.
Sometimes, even limited flash sales or new attraction launches with discounts will be communicated via email. It’s basically free to sign up, and you can always unsubscribe later if it’s not useful.
Travel memberships and bundles:
Though not a loyalty program per se, if you are a frequent traveler, consider if any of your travel memberships cover attractions. For instance, some city tourism cards or passes (not sold by Tiqets) might partner with Tiqets for discounts.
Also, Tiqets’ combination tickets (mentioned earlier) effectively serve as a way to get a loyalty-like benefit – the more you book in one go, the more you save. Booking a combo of two attractions often is cheaper than two separate tickets. Seasoned travelers often look for these combos on Tiqets to optimize their itineraries.
Social media and flash deals:
Follow Tiqets on social media platforms like Instagram, Facebook, or Twitter. They occasionally share flash deals or contests there.
According to Tiqets, staying tuned on their socials can inform you of limited-time offers and promotions, which you can combine with any coupon codes you have.
Being proactive about checking during big sale periods (Black Friday, Cyber Monday, Travel Tuesday, etc.) can result in snagging tickets at a notable discount.
In essence, while Tiqets may not give you a points card to swipe, it provides plenty of opportunities to save. No official referral program or loyalty club exists for regular users, so your best strategy is to leverage public deals: use promo codes when available, apply student discounts if eligible, book early for early-bird savings, and book combos to get bundle discounts.
If you do this, you’ll find Tiqets can be not only convenient but also very cost-effective. And always double-check the final price at checkout for any service fees or delivery fees (though Tiqets tickets are digital, no delivery charge, they sometimes include a service fee in the price). Transparency is good – Tiqets shows you the breakdown before you pay.
Finally, if you’re someone who runs a travel blog or business, note that Tiqets does have an affiliate (partner) program where you can earn commissions by recommending tickets, but that’s outside the scope of the traveler experience.
For the average user, the above tactics will cover all the ways to get the best bang for your buck on Tiqets.
Tips for First-Time Tiqets Users
If you’re new to Tiqets, welcome aboard! Using a new platform can be a bit daunting, but here are some actionable tips to ensure your first experience is smooth and enjoyable:
- Set up your Tiqets account and app: While you can check out as a guest, it’s wise to create a free Tiqets account using your email. This will store all your bookings in one place. Right after signing up or making your first booking, download the Tiqets app and log in. This way, you’ll have your first ticket handy in the app and familiarize yourself with the interface. Having an account also speeds up future bookings (no re-typing your details) and lets you view past orders, which is great for record-keeping.
- Compare prices (but factor in convenience): If you’re price-sensitive, it doesn’t hurt to quickly compare the Tiqets price with the official venue price for the same ticket. In many cases, Tiqets’ price will be similar and sometimes even lower if a deal is running. Even if it’s slightly higher, remember Tiqets includes taxes/fees upfront and offers the convenience of instant mobile tickets and support. For a few dollars difference, the skip-the-line entry and not having to navigate foreign-language booking sites can be well worth it. Many seasoned travelers use Tiqets as a default because of the convenience/trust factor, but as a first-timer, you can reassure yourself by knowing you’re not overpaying significantly.
- Check attraction details and requirements: Before booking, read through the attraction page on Tiqets carefully. Look at “Know before you go” and “Instructions” sections. These often mention if you need to bring an ID, dress code (e.g. for churches), or if you must exchange the voucher at a ticket desk. Also, note the opening hours and any last admission times. Tiqets usually includes this info to prevent surprises. For example, some museums might require last entry 30 minutes before closing – if you booked a 5pm slot and they close at 6pm, you’ll be fine, but good to know you can’t stroll in at 5:55.
- Use the free cancellation add-on if unsure: For your first booking, if you’re at all uncertain about your schedule, go ahead and buy the cancellation option (if available). It usually isn’t very expensive (a small percentage of the ticket cost) and it buys peace of mind. Once you’re more confident in your plans or in using Tiqets, you might not need this every time, but initially it can relieve the worry of “what if something changes?”. If nothing changes, great – consider it a small insurance cost for peace of mind. If you do need to cancel, you’ll be grateful you opted in.
- Plan phone access and battery: Since your ticket lives on your phone, make sure you’ll have access to it when needed. This means keeping your phone charged (carry a portable battery if you’ll be out all day using your phone for maps, photos, etc.), and possibly getting a local SIM or eSIM if you need data. However, because Tiqets tickets work offline in the app, you don’t need data at the moment of entry – just the phone itself. A handy habit is to screenshot each ticket’s QR code and save it in your image gallery. That way, even if – hypothetically – the app crashes or something, you have a backup image ready. This is rarely needed, but as the saying goes, better safe than sorry, especially on a first go.
- Arrive a bit early for your attraction: As a newbie, you might not be familiar with the layout of the attraction or how the Tiqets voucher scanning works. Arriving 10-15 minutes early is a good idea. It gives you cushion to find the right entrance and get your ticket ready without rush. In almost all cases, the process will be straightforward: show your phone, get scanned, enter. But that extra time buffer ensures that even if you have a question or there’s a short line, you won’t stress about missing your timeslot.
- Keep confirmation emails: Tiqets will email you your tickets and also a receipt. Keep those emails until after your trip. They serve as proof of purchase and have all details like booking reference. If anything is amiss, those emails are your reference. You might even star them or move to a folder for quick access.
- Don’t hesitate to reach out to support: If anything is confusing – whether it’s before booking, during, or at the venue – remember that Tiqets offers 24/7 support for users, even first-timers. There’s no such thing as a dumb question if it’s your first time. You can ask, “Can I use this on my iPad or does it have to be a phone?” or “The venue staff said something I didn’t understand, can you help?” The support team is there for you. They’re used to guiding newcomers, so take advantage of that help rather than worrying or guessing.
Many travelers report that after using Tiqets once, they become repeat users because of how easy it makes the whole process. Speaking of which, let’s move on to tips for those repeat travelers looking to optimize their Tiqets usage even further.
Tips for Repeat Travelers and Advanced Users
Once you’ve used Tiqets a few times, you might start looking for ways to get even more out of it.
Here are some advanced tips for the frequent Tiqets user or the traveler aiming to optimize every experience:
Deals and passes:
As you become familiar with destinations, you’ll notice Tiqets offers a lot of combination tickets (e.g. two attractions together, or an attraction + public transport card, etc.). Plan ahead and see if there’s a combo that fits your plans.
For instance, Tiqets might sell a city pass or multi-attraction package that covers several top sights (sometimes in partnership with city tourism boards). Buying these through Tiqets can be easier than juggling multiple separate bookings, and often comes at a discount compared to individual tickets.
Advanced users often identify a city’s must-sees and check if Tiqets has a “bundle” – it simplifies your itinerary and payment.
Watch for exclusive experiences:
Tiqets sometimes has tickets for exclusive or lesser-known attractions that you won’t find on other platforms or even through the venue’s own site. As a repeat traveler, keep an eye on those hidden gems.
For example, Tiqets might list a small local museum or a unique tour that isn’t widely advertised elsewhere. These can enrich your travels and set you apart from the usual tourist path.
They’re also a sign that Tiqets has direct partnerships in that city. As an advanced tip: if something is sold out on the official site, check Tiqets.
There have been cases where Tiqets still had availability (due to a reserved allotment) for a popular timeslot that was unavailable elsewhere – a great hack for seasoned travelers in the know.
Multi-currency savvy:
If you travel internationally often, you might deal with multiple currencies. Tiqets allows payment in various currencies (USD, EUR, GBP, etc., usually auto-detected or selectable).
A trick here is to consider currency conversion rates: sometimes paying in your home currency vs. the local currency can make a slight price difference due to conversion fees.
Advanced users might use a no-foreign-fee credit card and pay in the listing’s original currency for potentially the best rate. For example, if you’re American buying tickets for Paris, Tiqets might show you USD by default; compare the EUR price with your bank’s rate.
It’s a minor detail, but frequent travelers like to optimize such things. Either way, Tiqets’ multi-currency support is convenient.
Take advantage of app updates and features:
Make sure you always update your Tiqets app to the latest version. The team often rolls out new features that can benefit power users. For instance, the “curated similar products” feature was introduced in 2025 to help compare options easily.
By staying updated, you’ll get these improvements. Also, explore the app’s sections – the “Explore” or “Inspire Me” tab can show you new attractions or trending experiences in destinations you’ve been to before, giving you fresh ideas beyond the usual suspects.
Plan around peak times and avoid crowds:
Advanced travelers often use Tiqets to strategically book attractions at less crowded times. Since Tiqets gives you the ability to reserve specific slots, you can aim for early morning or late entry when venues are quieter.
Additionally, because you have skip-the-line tickets, you can sometimes arrive right when a site opens (with your ticket in hand, you’ll breeze through) or just before a site closes (if allowed) to enjoy it with fewer people.
Use your knowledge from prior visits to time things smartly – Tiqets is your tool to execute that plan with precise timed tickets.
Group bookings and savings:
If you often travel with groups or family, note that Tiqets charges per ticket and usually doesn’t have a separate group rate (the price would be the same as buying individually, just with multiple tickets in one order).
However, keep an eye out for any “family tickets” or group packages on Tiqets – sometimes attractions offer a family bundle (e.g. 2 adults + 2 kids) at a better rate, and Tiqets will list that if available.
Also, since a service fee may apply per ticket, one way to minimize that impact is to book all your group tickets in one transaction with a promo code applied, rather than multiple separate bookings (to ensure the discount applies once to the whole group).
It sounds obvious, but advanced users plan their bookings so that they maximize the value of any single promo code across multiple tickets in one go.
Utilize referral and affiliate perks if possible:
While Tiqets doesn’t have a public refer-a-friend program, if you run a travel community or have friends, you could informally share a promo code you found.
Additionally, some frequent travelers sign up for affiliate programs (if you have a blog or something) which can give you a commission on your own bookings – essentially a partial cashback.
This is more niche, but worth mentioning for those deep into the travel hacking sphere.
Engage with the Tiqets community:
After your trips, consider leaving reviews on Tiqets for attractions you visited. This not only helps fellow travelers but sometimes Tiqets might reward active reviewers (through occasional contests or recognition).
Moreover, by reviewing, you contribute to the platform’s quality – advanced travelers often rely on those reviews, so it’s good travel karma to give back.
Stay informed on new features:
Follow Tiqets’ news or press releases for any new programs. For example, Tiqets has in the past introduced things like an annual “Tiqets Remarkable Venue Awards” (highlighting top attractions) or partnerships that could benefit users.
A recent trend in travel is “Reserve now, pay later” for bookings – if Tiqets ever implements something like that widely, it would be a game-changer.
So far, Tiqets has flirted with ideas like allowing reservation without immediate payment in some cases, but keep an ear out if that becomes a standard feature; as an advanced user you could leverage it to secure spots without upfront cost.
Essentially, treat Tiqets not just as a booking site but as a full-fledged travel tool – one that can help with planning (via its content and recommendations), transaction (easy booking & payment), and execution (tickets + support on the ground).
The more you use it, the more you’ll intuitively know how to weave it into your travel planning. And judging by Tiqets’ growth and improvements, it’s a platform that’s continually getting better at serving travelers’ needs.
Conclusion
Tiqets has revolutionized the way travelers book and enjoy attractions by bringing the entire process online and into the palm of your hand.
From the initial search for things to do, through filtering and comparing options, to the ease of instant ticket delivery and on-the-go access, Tiqets offers a seamless journey for both travel newcomers and veteran globetrotters.
In an age where time is precious on our vacations, Tiqets helps eliminate friction – no more standing in long queues or struggling with foreign-language booking sites. Instead, you can spend that saved time immersing yourself in the cultural experiences you came for.
Moreover, with features like mobile ticketing, offline access, and skip-the-line privileges, Tiqets truly lets you “enjoy culture your way,” on your schedule.
As with any travel tool, the key to getting the most out of Tiqets is knowing how to use it effectively – and hopefully, this comprehensive guide has equipped you with that know-how.
With its user-friendly platform and commitment to making travel easier, Tiqets can be your trusted partner in creating unforgettable experiences around the globe.
So go ahead, search for that next attraction on Tiqets, grab your tickets, and get ready to dive into adventure with confidence and ease!