Booking tours, attraction tickets, and travel experiences has never been easier thanks to online platforms like Tiqets and GetYourGuide. Both services cater to travelers looking to discover and book activities worldwide, from museum skip-the-line tickets to guided excursions.
This comparative travel article examines Tiqets and GetYourGuide side by side, evaluating them on three key factors: Price, Availability, and Convenience.
The analysis below is neutral and evidence-based, supported by data and user review insights, to help you decide which platform suits your travel needs.
Price
Pricing Structure & Fees:
Neither Tiqets nor GetYourGuide charges an explicit booking fee to travelers – you generally pay the listed ticket or tour price and nothing more at checkout. Both companies make money via commissions from tour operators (often in the 20–30% range) rather than a surcharge on customers.
GetYourGuide, in particular, is transparent about pricing: the cost you see is the cost you pay, with no surprises, and it even advertises a “lowest price guarantee” that will match cheaper rates if you find the same experience elsewhere.
Tiqets likewise shows clear, per-ticket prices (including taxes) and sometimes labels certain tickets with a “best price guarantee” as well. In practice, this means both platforms strive to stay competitive with direct vendor pricing.
Ticket Costs & Markups:
For many popular tours and tickets, prices on Tiqets and GetYourGuide are comparable to buying directly from the attraction or tour operator. In some cases, the prices are identical, and travelers choose third-party platforms for the added flexibility (for example, easy cancellation) even if the cost is the same.
However, users have noted that Tiqets’ prices can sometimes be higher than the official rate. As one forum contributor explained, “Tiqets is legitimate, but they are a 3rd party reseller... they resell tickets... and charge you extra for it.”.
For instance, a traveler using the Tiqets app recounted paying $25 for a museum ticket that would have been about $10 if purchased directly from the museum – albeit the direct tickets were sold out, and Tiqets was able to secure last-minute entry.
Similarly, rare scenarios exist on GetYourGuide where third-party suppliers list coveted experiences at a steep markup (one Reddit user observed a tour selling for 4× the official price after the original tickets sold out).
These cases typically involve high-demand events or sold-out attractions; under normal circumstances, such extreme markups are not the norm on either platform. Both companies encourage competitive pricing, and GetYourGuide’s Best Price Guarantee is meant to protect the customer from overpaying (though it only applies if you find the same offer cheaper, which may not help when an experience is exclusively available via resellers).
Discounts & Promotions:
Travelers can take advantage of various discount options on each platform. GetYourGuide sometimes offers multi-ticket purchase discounts or promo codes, allowing you to save when booking multiple activities in one go.
It’s also known to run seasonal promotions and has a referral program and occasional coupons through partners. Tiqets, for its part, advertises “exclusive deals and offers” as a perk of its service.
In practice, Tiqets often shows strikethrough prices with a small percentage discount (e.g. “up to 20% off”) for certain attractions, especially city passes or combo tickets. Both platforms send newsletters or notifications with promo codes to subscribers periodically.
The key is to shop around: savvy travelers often compare prices between GetYourGuide, Tiqets, and other competitors for the same attraction to catch any available deals. If you do find a lower price for the same product on another site, GetYourGuide’s guarantee means you can contact them for a price match.
Verdict on Price:
In terms of pricing, GetYourGuide has a slight edge thanks to its upfront pricing (no added fees) and a lowest-price guarantee policy. It generally ensures you’re not paying more than necessary for the convenience of using the platform.
Tiqets is also transparent about costs but, due to its slightly different focus, may sometimes list a higher price for the same ticket (especially for last-minute availability or special access).
The flipside is that Tiqets can secure entry to popular attractions when direct tickets are unavailable – a service some travelers are willing to pay a premium for. Overall, both services offer fair pricing for the value and convenience provided, and any small price differences are often balanced by the flexibility (e.g. free cancellations) and support they include.
It’s always wise to double-check prices on official attraction sites and across platforms; if you find no difference or a minor one, booking through GetYourGuide or Tiqets can be worth it for the peace of mind.
Availability
Range of Experiences
When it comes to the sheer range and variety of activities, GetYourGuide is one of the market leaders. As of 2025, GetYourGuide’s app advertises “more than 75,000 unforgettable travel experiences” worldwide.
In fact, a recent analysis notes that GetYourGuide offers over 100,000 tours, tickets, and activities across the globe through partnerships with 50,000+ suppliers.
This includes everything from standard sightseeing tours and museum tickets to food tours, adventure sports, multi-day excursions, airport transfers, and even niche experiences like guided nature hikes or local workshops. If you can name it, chances are GetYourGuide has it.
By contrast, Tiqets has a more curated inventory. The company focuses on quality over quantity – primarily listing museums, monuments, cultural attractions, and a selection of tours in major destinations.
Tiqets doesn’t publicize a total number of offerings as large as its competitor; according to their own affiliate information, Tiqets covers “over 4,100 museums and attractions” across 60+ countries and 1,000+ cities. Travel bloggers often note that Tiqets is “very similar to GetYourGuide, but has a slightly smaller inventory”.
In other words, Tiqets has thousands of options rather than tens of thousands – enough for most travelers’ needs, but not as exhaustive as GetYourGuide’s catalog.
Geographic Coverage: Both platforms have a global presence, but their strengths by region differ somewhat.
GetYourGuide originated in Europe and is extremely popular there, covering virtually all major tourist destinations in Europe (London, Paris, Rome, Barcelona, Berlin – you name it) with a wealth of choices in each.
Over the past decade, GetYourGuide has expanded aggressively into North America, Asia, Oceania, Africa, and the Middle East as well.
You can use GetYourGuide in big cities like New York, Dubai, Tokyo, Sydney or in adventure hubs like Reykjavik, Cape Town, or Bali. It’s available in around 22 languages and 40 currencies, reflecting its worldwide reach.
Tiqets, founded in Amsterdam, also started with a strong European focus and excelled in destinations like France, Italy, the Netherlands, Spain, and the UK.
Today Tiqets is present in over 60 countries and many popular cities around the world, including the U.S. (we see offerings for New York, Las Vegas, etc. on Tiqets) and parts of Asia and the Middle East.
However, if your travels take you off the typical tourist trail or to less-visited countries, you’re more likely to find coverage on GetYourGuide than on Tiqets.
For example, GetYourGuide lists activities in places like Kenya, India, or Peru, whereas Tiqets tends to stick to the major attractions in well-traveled cities.
One travel review summed it up well: GetYourGuide is “popular for Europe & worldwide destinations” while Tiqets specializes in “museums, culture & hidden gems.”
Each platform has a niche: GetYourGuide is the generalist with something everywhere, and Tiqets is the specialist for cultural sightseeing.
Depth in Major Destinations
In major tourist cities, both services shine, albeit in different ways. If we take Paris for example: On GetYourGuide, you’ll find dozens of options – skip-the-line tickets for the Louvre and Eiffel Tower, guided walking tours of Montmartre, Seine river cruises, day trips to Versailles or Champagne, food tasting tours, photoshoots by the Eiffel Tower, and so on.
The selection is immense. Tiqets in Paris will offer you the core attractions (Louvre tickets, Eiffel Tower entry slots, Orsay Museum, Notre-Dame or Sainte-Chapelle tickets, etc.) often with instant mobile ticket confirmation. It may also have some unique combinations (e.g. a package including Louvre + a Seine cruise).
But Tiqets will not have the same breadth of guided tour variants or offbeat experiences that GetYourGuide lists. The pattern is similar in cities like New York, Rome, or Tokyo: Tiqets ensures you can easily book the must-see attractions and museum entries, whereas GetYourGuide also opens the door to myriad tours, activities, and excursions in and around the city.
Notably, GetYourGuide has even introduced its own branded “Originals” guided tours in some locations, further expanding choices.
Specialties and Notable Offerings
Depending on your interests, one platform might serve you better. Tiqets, true to its name, originally built its brand around instant ticketing – the idea that you can buy a ticket on your phone and scan it on-site a minute later.
It excels at last-minute entry for museums and attractions; for instance, skipping the line at the Vatican Museums or Sagrada Família with a same-day mobile ticket is something Tiqets facilitates very well.
City attraction passes are another area where Tiqets stands out. Travelers often prefer Tiqets for purchasing city passes (e.g. all-inclusive multi-attraction cards) because Tiqets’ interface can allow selection of specific attractions and time slots during the booking process.
One travel blogger even noted, “I prefer Tiqets vs. GetYourGuide to buy city passes as they have great options that allow you to select the attractions (and time slots) you want to visit directly on the site.”.
GetYourGuide does offer city passes too, but usually as one of many products – sometimes without such customizability. On the other hand, if you’re looking for unique local experiences (say a street food tour in Mexico City, or a safari drive near Nairobi, or a flamenco dance class in Seville), GetYourGuide is far more likely to have those than Tiqets.
Another consideration is languages: tours on GetYourGuide are often offered in multiple languages via different operators, and Tiqets similarly indicates tours available in a variety of languages, so non-English options are common on both platforms (though GetYourGuide’s catalog of local operators might be broader for less common languages).
GetYourGuide wins on overall availability and variety, especially for tours and activities, while Tiqets covers the world’s major attractions well but with a narrower scope.
If your travel style is heavy on museums and iconic sites, Tiqets likely has you covered; if you crave lots of tour options or are traveling to a far-flung locale, GetYourGuide’s inventory will serve you better.
Convenience
Website & Usability
Both Tiqets and GetYourGuide are designed to make booking travel experiences as simple as possible, but their approaches have slight differences. GetYourGuide’s website is robust and feature-rich. It has powerful search and filter tools – you can filter activities by category (sightseeing, food, adventure, etc.), by duration, by language, by ratings, by price range, and more.
The interface is intuitive and streamlined, as many users point out: it’s generally easy to find what you need and compare options side by side. Each listing on GetYourGuide comes with a detailed description, inclusions/exclusions, photos, maps, and verified customer reviews, which add a lot of confidence when choosing an activity.
One convenience of GetYourGuide is that popular attractions might have multiple tour options (from different operators) listed – you can pick based on price, schedule, or reviews.
The flip side is this can occasionally be overwhelming: “GetYourGuide can showcase one tourist attraction multiple times... various suppliers offer various touring options… it’s good to have choices, but it can also confuse people,” as one reviewer noted.
So, a bit of careful reading is needed to ensure you book the option that best fits your needs (the site makes it clear, but novice users should pay attention to tour details and meeting points so they know which option they selected).
Tiqets, by contrast, offers a slightly more straightforward browsing experience. If you go to the Tiqets site or app with a specific attraction in mind, it’s very easy – search the attraction, pick a time slot, and book in a few taps. Tiqets’ site design is clean and focused on individual venues.
It doesn’t have as many advanced filters as GetYourGuide (for example, you won’t be sorting by “nightlife” or “kid-friendly” on Tiqets – you more or less search by destination or attraction name).
That said, Tiqets has improved its interface: when you search for a city on Tiqets, you’ll land on a curated page with the top trending activities, combination deals, and insider tips for that city.
This is useful for discovery, giving you suggestions like “Reasons to visit,” “Hand-picked combinations,” etc., which can inspire your itinerary.
GetYourGuide’s interface is built for comprehensive trip planning and filtering, which is great for power users (but can present a lot of information), whereas Tiqets is built for speed and simplicity, ideal if you already know exactly what ticket you need or you’re focusing on a particular attraction.
Mobile App Experience
Both companies excel in the mobile arena – an important factor for travelers who are on the move. GetYourGuide’s app (available for iOS and Android) is highly rated, with a 4.9 out of 5 rating on the App Store based on over 200,000 reviews.
Tiqets’ app similarly holds a strong 4.8/5 rating with around 30,000 reviews. In other words, user feedback on both apps is very positive. The apps let you search, book, and receive tickets instantly no matter where you are.
A huge convenience is that both apps support mobile e-tickets (vouchers) that are stored on your phone and can be scanned at the venue – no printing required. For example, if you book a Colosseum entry on either app, you’ll get a QR code or ticket in the app that you just show at the gate.
Forget fumbling with printouts; even if you’re offline or in airplane mode, these tickets are usually accessible within the app (both apps allow adding tickets to your phone’s wallet or at least keeping the info available offline).
Additionally, both apps provide handy features like directions and maps to the meeting point, contact info for the tour operator, and notifications/reminders of your upcoming reservations.
One differentiator: GetYourGuide’s app offers a “reserve now, pay later” option on select activities. This feature lets you secure a spot on a tour without immediate payment (you pay closer to the date), which can be very convenient if you’re finalizing plans or waiting for others to confirm.
Tiqets typically requires payment at booking time; it does allow flexible date tickets for some attractions (meaning you can use the ticket on any one of a range of dates), but not the delayed payment feature. Both apps support multiple languages (to mirror their websites) and multiple currencies, making them friendly for international travelers.
Ticket Delivery & Usage
Convenience also comes in how tickets are delivered and used. Here, both platforms shine with instant confirmation. When you book on GetYourGuide or Tiqets, you almost always receive your digital ticket or voucher immediately via email and in-app.
There are some rare exceptions (for example, if a supplier has to manually confirm availability for a niche tour, it might say “confirmation within 24 hours,” but that’s uncommon for mainstream attractions). Generally, you can book a ticket while standing outside a museum and have the entry barcode on your phone in seconds.
This instant delivery goes hand-in-hand with features like skip-the-line entry – a major selling point of both services. Tiqets in particular built its reputation on delivering “skip-the-line tickets - no waiting” at hundreds of venues. What this means is that many tickets sold on these platforms let you use a fast-track entrance or at least bypass the ticket purchase queue on-site.
GetYourGuide also offers skip-the-line on many of its attraction tickets (it’s often indicated in the product title or description). Travelers greatly value this, especially in peak season at popular sites.
Both platforms also consolidate combination deals or packages (e.g. a ticket that includes multiple attractions, or a tour + ticket bundle), which saves you the hassle of separate bookings.
Tiqets’ interface for combination tickets is user-friendly (you can often select different components and times in one workflow), and GetYourGuide lists many bundle deals as well.
If you ever do need a paper ticket (perhaps some smaller attractions still issue physical tickets), Tiqets will usually have you pick it up on-site (“paper tickets only available at your destination” in some cases) – essentially, you’d show your mobile voucher at a kiosk to get a paper pass. This is relatively rare now, as mobile scanning is widely accepted.
Customer Service & Support
Another critical aspect of convenience is the support you have in case something goes wrong or plans change. Both Tiqets and GetYourGuide pride themselves on responsive customer service.
GetYourGuide offers 24/7 customer support by phone and email, and often even has local staff or representatives in popular cities who can assist travelers on the ground.
Tiqets likewise provides 24/7 help in multiple languages, reachable via email, WhatsApp, and even social media channels. In user reviews, you’ll find many instances of travelers praising GetYourGuide for quick refunds or assistance – for example, during the COVID-19 pandemic, one user noted “I had 4 upcoming tours that they refunded me immediately, no questions asked.”.
Tiqets is also generally well-regarded for customer service, with a travel blogger calling it “a reliable company with good customer service in a variety of languages.”. Of course, there are occasional complaints (as with any large service). Some users have reported issues like delayed refund processing or confusion when a local operator cancels an event last-minute.
What’s important is that both companies have policies in place to support the customer in such cases – typically, if an event is canceled by the provider, you get a full refund or an alternative offered.
Communication is key: GetYourGuide and Tiqets will send emails and app notifications about any changes to your bookings (for instance, reminders a day before, or alerts if an attraction’s hours changed). Travelers should keep an eye on their email or app in the lead-up to the activity.
If you need to reach support, expect prompt responses; GetYourGuide’s phone support is immediate, and Tiqets’ WhatsApp support is very handy for quick questions. Additionally, both platforms maintain help centers and FAQs online for common queries.
Cancellation & Refund Policies
Flexibility can make or break a travel plan. Here, both platforms offer generous cancellation options on the majority of their products. GetYourGuide prominently features free cancellation up to 24 hours before the activity for most bookings.
This means you can reserve a tour and later cancel it for a full refund (as long as you do so by the deadline, usually 24 hours prior; some activities even allow a few hours before).
This policy is a huge benefit versus booking direct with many tour operators that might have stricter no-refund rules. Tiqets, too, markets “Flexible cancellation options on all venues”.
In practice, Tiqets often allows free cancellation until 24 hours (or sometimes 12 or 72 hours) before the entry time, depending on the ticket. It’s always important to read the specific cancellation terms on each ticket’s description, because there can be exceptions (certain special event tickets might be non-refundable).
Generally, though, Tiqets aligns with GetYourGuide in offering hassle-free cancellation for most standard attraction tickets. Some Tiqets users have mentioned they even paid a little extra for a “cancellable” ticket option on Tiqets to be safe.
Both platforms process refunds quickly in the event of cancellation (usually returning the money to your card within a week or so). Another convenience is the ability to modify bookings: with GetYourGuide you can often change the date or time of your tour through a self-service link or by contacting support (again, if outside the 24h window).
Tiqets may require contacting customer service for changes, but they strive to accommodate date changes when possible. The bottom line is that flexibility is a strong suit for both services, providing travelers peace of mind in uncertain times.
Final Verdict
Choosing between Tiqets and GetYourGuide ultimately comes down to your priorities and the nature of your trip.
Here’s a quick comparison table summarizing how they stack up:
Factor | Tiqets | GetYourGuide |
---|---|---|
Price | Transparent pricing; occasionally higher markups on some tickets. No added booking fees. Offers some exclusive deals and promo codes. Best for instant tickets when official tickets are sold out. | Transparent pricing with “Best Price Guarantee”. No booking fees. Frequent promos and multi-ticket discounts. Rarely more expensive than direct; usually matches or beats competitor prices. |
Availability | Focused selection (~4,000+ attractions) in 60+ countries. Excels in museums, monuments, city passes, and cultural sites. Covers major cities and tourist hotspots, especially in Europe and North America. Fewer options in offbeat destinations or adventure categories. | Extensive selection (75,000+ experiences globally). Covers all major destinations and many off-the-path ones. Includes tours, activities, theme parks, events, and more (100k+ listings). Especially strong in Europe; growing in Americas, Asia, etc. Practically a tour for every taste. |
Convenience | Quick and easy booking process. Mobile tickets for everything (no printouts). App and site in 18 languages; 24/7 customer support in many languages. Great for last-minute plans. Simpler interface, but fewer filters – best if you know what you want. Free cancellation on most tickets. | Comprehensive but user-friendly platform. Advanced search filters and verified reviews help you choose. App in 22 languages; 24/7 global support with local helplines. Extra features like “Reserve now, pay later” on some bookings. Free cancellation on most activities up to 24h. So many options that it can be overwhelming for some users. |
In Price, both platforms offer good value, but GetYourGuide’s policy of matching lower prices and its general avoidance of markups give it a slight advantage for budget-conscious travelers.
Tiqets isn’t overpriced per se – in normal situations you might pay roughly the same on either service – yet GetYourGuide has built more of a reputation for competitive pricing. Still, if you do spot a special Tiqets deal (e.g. a limited-time discount on an attraction you want), there’s no harm in grabbing it.
In terms of Availability, GetYourGuide is the clear winner for breadth. Its huge inventory means you can plan an entire trip’s activities on one app.
Tiqets has a more limited menu, but it covers the big items that most travelers plan for (and sometimes features those better, as in the case of city passes or specific museum time slots).
If you’re a traveler who mostly sticks to iconic sights and maybe one guided tour, Tiqets might suffice; if you love having dozens of tour options and offbeat excursions, GetYourGuide will thrill you with choices.
When it comes to Convenience and User Experience, it’s a closer call. Both services are highly convenient – they digitize your tickets, spare you language barriers by providing information in your language, and protect you with cancellation policies.
GetYourGuide is like a Swiss army knife with every tool (filter) you might need, whereas Tiqets is a sleek, specialized tool for a specific job (quick entry tickets). Neither requires printing tickets, both have top-rated mobile apps, and both offer 24/7 help if you need it.
GetYourGuide’s extra features (like pay-later, and a richer review system) cater to planners, while Tiqets’ streamlined approach caters to spontaneous or single-purpose bookings.
Notably, travelers often praise GetYourGuide’s reliability and responsiveness – it’s seen as a “trustworthy, reliable booking site” by many travel experts. Tiqets is also respected and has gained trust for what it does (with over 50 million tickets sold, according to the company).
In the end, the best platform for you depends on your travel style: exhaustive planner or impromptu sightseer, breadth of options or simplicity of choice, global tour sampler or cultural aficionado. With the information above, you can confidently decide which platform (or combination of both) will make your next journey richer and easier.