Ryanair chief executive Michael O’Leary has launched a fierce attack on the European Union’s new digital border regime, warning that the rollout of the Entry Exit System is already causing chaotic delays for UK holidaymakers heading into the Schengen area.

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Ryanair Chief Blasts New EU Border Rules As Queues Grow

What Has Changed At Europe’s Borders

The European Union’s Entry Exit System, known as EES, became fully operational on April 10, 2026 across 29 European countries that participate in the Schengen area and related arrangements. The system replaces traditional passport stamping for non EU nationals with electronic registration of each arrival and departure, including biometric data such as fingerprints and facial images.

Publicly available information from the European Commission describes EES as a long planned security and migration management upgrade designed to track overstays more accurately and streamline border checks over time. In practical terms, however, it adds an extra step at the frontier for third country visitors, including British tourists, who must complete a first time enrolment before they can be admitted.

The launch followed a phased introduction that began in late 2025, during which airports and border forces tested biometric kiosks and new software in limited volumes. With full activation now in place ahead of the main summer holiday season, the system is being used at all external Schengen border points for short stay travellers.

Officials in Brussels have argued that EES will eventually speed up crossings once most frequent visitors are enrolled and the technology beds in. Airlines, airport groups and passenger advocates, however, are warning that the short term impact is sharply higher processing times for many non EU arrivals.

O’Leary’s “Shambolic” Verdict On The Rollout

It is against this backdrop that Michael O’Leary has delivered some of the most stinging criticism heard so far from the airline industry. According to recent coverage in European and UK media, the Ryanair boss has branded the EES rollout a “shambles” and a “s*** show,” arguing that Europe’s border preparations were inadequate for peak travel volumes and that Britain is being left to bear much of the disruption as one of the largest sources of non EU leisure visitors.

Reports indicate that O’Leary has accused EU governments of underestimating the staffing, space and technology needed at key holiday gateways, and has suggested that the new checks amount in practice to a kind of punishment for the UK’s departure from the bloc. His comments tap into long running frustration among British travellers over the post Brexit loss of fast track passport queues and the return of full third country procedures when entering Schengen states.

Recent articles in specialist travel and aviation outlets note that O’Leary is not alone in sounding the alarm. Airline associations and airport bodies have publicly urged European authorities to apply maximum flexibility in the early months of full EES operation, warning that multi hour queues are already being reported at several airports and that summer traffic could magnify the problems significantly.

The Ryanair chief has also been cited calling for governments to use existing legal provisions that allow temporary deferral or partial suspension of biometric capture if border congestion becomes unmanageable. In his view, that type of relief would be preferable to a summer of rolling disruption that risks damaging Europe’s reputation with international tourists.

What UK Tourists Are Experiencing On The Ground

Early feedback from travellers paints a mixed but often worrying picture for British holidaymakers. According to accounts compiled in European news coverage, some passengers arriving from the UK have cleared EES checks in a matter of minutes at well prepared airports where extra kiosks and staff were deployed. Others, particularly during busy weekend peaks, have faced queues stretching up to two or three hours at border control while first time enrolments are completed.

Industry groups say the delays are most severe when several flights carrying large numbers of non EU passengers arrive at once, overwhelming available kiosks. In some reported cases, airlines have had to delay departures because connecting passengers were still stuck in immigration lines, while in others flights have left with dozens of booked travellers missing after being held up at border checks.

For UK tourists accustomed to pre Brexit e gate access at many European airports, the new routine can come as a shock. Travellers must now queue separately from EU and Schengen nationals, complete biometric capture where required, and then undergo the usual passport inspection. Once enrolled, subsequent trips should be quicker, but the initial registration is creating a bottleneck just as demand for Mediterranean breaks rebounds.

Reports from consumer media highlight particular stress at airports serving popular Spanish, Portuguese and Greek resorts, although the picture varies from one country and hub to another. Some border forces appear to be making greater use of contingency rules that allow officers to forego biometric capture temporarily to keep queues moving, while others are insisting on full EES procedures from day one.

Key Things UK Travellers Need To Know Now

For British holidaymakers planning a European trip this summer, the first and most important message is to allow significantly more time at the border than before. Government travel guidance and airline advisories now routinely warn that EES can add several minutes per person to processing times, and considerably longer during busy periods, especially for first time entrants whose details are not yet in the system.

Passengers should expect to queue in the non EU line on arrival in Schengen countries and may be directed to dedicated EES kiosks, followed by a manual check with a border officer. Families should be prepared for each member, including older children, to go through the registration steps. Mobility needs, language barriers and unfamiliarity with touch screen kiosks can all slow the process, so patience and extra time are essential.

UK citizens remain entitled to short stays of up to 90 days in any 180 day period as visa free visitors, and EES is designed to track this limit more precisely. Travellers who make frequent trips for work or property visits should be especially careful to monitor their days in the Schengen area, as the new digital records will reduce the scope for discretion if an overstay is flagged at the border.

Looking ahead, another layer of bureaucracy is on the horizon in the form of the European Travel Information and Authorisation System, or ETIAS. According to official planning, ETIAS is expected to start in late 2026, at which point most visa exempt nationals, including those from the UK, will need to obtain paid electronic authorisation before travelling. For now, however, EES is the main change that British tourists are encountering this year.

How Airlines And Airports Are Responding

While O’Leary’s language has grabbed headlines, the broader aviation sector is also stepping up its response to EES. Recent joint statements from airline and airport associations across Europe have urged the EU and national governments to show flexibility in the system’s early months, citing evidence of “significant disruptions” and long waiting times on the first days of full operation.

Some carriers, including major low cost and network airlines, have begun updating pre travel advice to emphasise earlier airport arrival times, particularly for peak morning and weekend services into key Schengen hubs. Customer emails and app notifications are increasingly drawing attention to the possibility of extended queues at immigration and recommending that passengers build extra margins into itineraries involving onward rail or connecting flights.

Airports, for their part, have been deploying additional staff to help guide passengers through the new kiosks, reconfiguring queuing areas and, where space allows, installing more biometric terminals. However, infrastructure constraints at older or smaller terminals mean that not every facility can scale up at the same pace, which may deepen the contrast between smoother and more problematic entry points.

For UK travellers watching O’Leary’s high profile criticism, the practical takeaway is that disruption is real but uneven. Routes into well prepared airports may operate close to normal, while others could see severe bottlenecks on busy days. Until the Entry Exit System settles in and authorities decide whether to relax some requirements, allowing extra time, keeping flexible plans and closely following airline guidance will be crucial for anyone flying from Britain into the Schengen area this year.