More news on this day
A growing number of U.S. airports are reintroducing gate-side goodbyes as a new initiative called Gateside by TSA PreCheck expands to Phoenix-Mesa Gateway, John Glenn Columbus and 11 participating airports, allowing certain non-ticketed visitors to clear security and meet friends and family beyond the checkpoint.
Get the latest news straight to your inbox!

New Gateside Access Recreates Pre-9/11 Airport Rituals
Programs that let people without boarding passes go beyond security virtually disappeared in the United States after 2001, as airport concourses shifted from public spaces to tightly controlled zones. Recent initiatives are cautiously reversing that trend by formalizing gate passes, tightening vetting and capping daily participation while still giving families and friends the chance to reunite right at the jet bridge.
The latest effort, branded Gateside by TSA PreCheck, is designed as a structured, security-screened way for approved non-travelers to enter terminal gate areas. Participants are processed through Transportation Security Administration checkpoints and must follow the same screening rules as ticketed passengers, but they do not need an active flight reservation. Early information describes the program as a limited pilot, offered only at select airports and for visitors who meet specific eligibility requirements.
Unlike earlier ad hoc visitor passes issued by airlines, Gateside by TSA PreCheck is being rolled out as a coordinated framework across multiple airports. It builds on the concept of “terminal tourism,” in which airport operators invite local residents to shop, dine or spend time with loved ones in post-security zones during off-peak periods, while still maintaining federal security standards.
Phoenix-Mesa Gateway Joins the First Wave of Gateside Airports
Publicly available information from Phoenix-Mesa Gateway Airport indicates that AZA began offering Gateside by TSA PreCheck access on September 2, 2026, making it one of 13 initial locations in the national rollout. The airport’s announcement describes the program as a way for approved visitors without tickets to clear security and reach the gate area to meet passengers, assist travelers needing extra help, or visit post-security restaurants and shops.
Coverage of the launch notes that participation is limited and subject to advance approval. Prospective visitors are directed to apply through an online portal, where their details can be checked against existing security databases and their PreCheck eligibility verified before a same-day visit. Once cleared, guests still pass through airport screening lanes and must present government-issued identification, mirroring the experience of regular PreCheck members.
For Phoenix-Mesa, which primarily serves low-cost and leisure carriers, the new access is framed as both a customer-experience upgrade and a way to support airport concessions. Allowing local residents and relatives to spend time in the secure concourse could increase traffic to shops and restaurants that previously relied almost entirely on ticketed travelers, particularly during shoulder seasons when flight volumes dip.
The airport also highlights potential benefits for unaccompanied minors, older adults and travelers with disabilities, who can now be escorted directly to or from the gate by family members who qualify for Gateside access. That support may be especially useful at a regional field like Phoenix-Mesa, where many passengers connect to or from smaller communities and may be less frequent flyers.
John Glenn Columbus Aligns with Phoenix-Mesa on Visitor Access
John Glenn Columbus International Airport in Ohio, a mid-sized hub with three concourses and roughly 30 gates, is among the facilities aligning with Phoenix-Mesa in adopting Gateside by TSA PreCheck. Publicly available descriptions of the Columbus terminal layout emphasize that each concourse maintains its own security checkpoint, meaning visitor access must be carefully managed so that non-ticketed guests can reach the correct pier without disrupting standard screening flows.
Reports on the emerging program suggest that Columbus is using the same core framework as other Gateside airports, with a defined daily cap on non-traveler passes and an emphasis on PreCheck-linked vetting. Eligible visitors apply for a date-specific authorization and, once approved, can accompany friends and relatives to their gate or meet them at the concourse exit. As in Phoenix-Mesa, guests are subject to the same Prohibited Items List as ticketed passengers and must plan for normal screening queues.
The move places John Glenn Columbus in a growing cohort of U.S. airports experimenting with structured public access to secure areas. Earlier visitor-pass efforts at airports such as Philadelphia, Seattle and Ontario, California demonstrated that demand exists for gate-side reunions, especially on busy travel days and during major life events. Columbus is now positioned to tap into that same interest, while collecting data on security, staffing and crowding impacts.
Airport background materials show that John Glenn historically has managed separate security checkpoints for each concourse, with minimal airside connectivity. Integrating a non-ticketed access program into that infrastructure requires coordinating with airlines, concessionaires and federal screeners so visitors can reach the correct holdrooms without creating bottlenecks in early-morning or Sunday evening peak periods.
How Gateside by TSA PreCheck Works for Eligible Visitors
Across the participating airports, Gateside by TSA PreCheck is being described as an add-on benefit for travelers already vetted through the PreCheck system. Current or former PreCheck members and travelers with active Known Traveler Numbers are typically eligible to request a Gateside pass, subject to airport-specific rules, daily quotas and time windows. Some airports indicate that the program may gradually broaden as operational data comes in.
In most cases, visitors start by completing an online request form before arriving at the airport. The airport or its technology partner then runs identity checks and confirms that the individual meets the program’s criteria. If approved, the visitor receives instructions and may be assigned a time window in which to arrive at the terminal and clear security, reducing the risk of surges that could lengthen lines for ticketed passengers.
At the checkpoint itself, Gateside passengers are screened in accordance with TSA procedures. Depending on local implementation, some airports route these visitors through PreCheck-designated lanes, while others require them to use standard lanes but retain their expedited eligibility in the back-end vetting process. Regardless of lane assignment, guests must present valid identification, remove prohibited items from their bags and comply with all directions from screening staff.
Once airside, non-ticketed visitors can access restaurants, shops and public seating in the same way as passengers, but they are typically required to depart the secure area by a specified time. Many participating airports highlight that these passes cannot be used to enter customs clearance zones or international arrivals corridors, and they do not change any existing immigration procedures for inbound international flights.
Balancing Passenger Experience, Commerce and Security
Industry coverage of airport visitor programs points out that operators are trying to strike a balance between reviving a nostalgic element of air travel and protecting the efficiency of modern security systems. Allowing non-travelers back into concourses can boost concession revenues and strengthen an airport’s role as a civic space, but it also raises questions about crowding, parking demand and checkpoint throughput during holiday peaks.
Analysts who track the rise of “terminal tourism” note that many U.S. airports are setting conservative caps on daily visitor passes and restricting them to off-peak hours. This approach lets airports test demand and monitor security impacts before considering any larger-scale expansion. Some programs have already been adjusted after initial trials to refine application windows, blackout dates and the number of passes issued for particularly busy travel weekends.
Security experts also highlight that Gateside by TSA PreCheck differs from the pre-2001 era in a crucial way: even non-ticketed visitors must now undergo identity verification and screening. That requirement, combined with the PreCheck vetting layer, is intended to preserve the core security posture while restoring part of the social experience many travelers remember from earlier decades.
As Phoenix-Mesa Gateway, John Glenn Columbus and other participating airports gather data from the early months of Gateside by TSA PreCheck, more U.S. travelers may soon be able to greet loved ones right at the gate again. The pace and scale of any broader rollout will likely depend on how well airports can integrate this renewed openness into the complex ecosystem of modern aviation security.
Phoenix-Mesa Gateway Airport | Gateside by TSA PreCheck launch
KJZZ | Phoenix-Mesa visitors allowed past security without a ticket
San Francisco Chronicle | U.S. airports reopen terminals to non-travelers
Travel + Leisure | Airports offering non-traveler terminal access